• 1. Swipe up from the bottom of the screen to access all apps.
  • 2. Scroll to and touch Settings.
  • 3. Touch Connected devices.
  • 4.
    Touch the Settings icon on the paired Bluetooth device.
  • 5. Touch Forget.
  • 6. Touch Forget device.
  • 7. Touch Pair new device.
  • 8. Touch the Bluetooth device.
  • 9. Touch Pair.
  • 10. The Bluetooth device has now re-paired with your phone.
    If the problem persists please contact the relevant customer support number for further support.
  • 11. Swipe up from the bottom of the screen to return to the home screen.
  • Note: Screens, functions and options shown in this guide are for reference only and may only be applicable to certain models of phone.