• 1. Ensure you are using the charger and power cable supplied with your Nokia phone.
  • 2. You may need to restart your phone. Pull down from the top of the screen to access the notification bar.
  • 3. Pull down from the top of the screen again.
  • 4. Touch the Power icon.
  • 5. Touch Restart.
  • 6. Your phone will restart.
    If the problem persists please contact the relevant customer support number for further support.
  • Note: Screens, functions and options shown in this guide are for reference only and may only be applicable to certain models of phone.