• 1. Swipe up from the bottom of the screen to access all apps.
  • 2. Scroll to and touch Settings.
  • 3. Scroll to and touch System.
  • 4. Scroll to and touch Reset options.
  • 5. Touch Erase all data (factory reset).
  • 6. Scroll to and touch Erase all data.
  • 7. Touch Erase all data.
  • 8. Your Nokia phone will factory reset.
  • Note: Screens, functions and options shown in this guide are for reference only and may only be applicable to certain models of phone.