• 1. Swipe up from the bottom of the screen to access all apps.
  • 2. Touch Settings.
  • 3. Scroll to and touch General management.
  • 4. Scroll to and touch Reset.
  • 5. Scroll to and touch Reset mobile network settings.
  • 6. Touch Reset settings.
  • 7. Touch Reset.
  • 8. Your network settings have now been reset. Touch Home to return to the home screen.
  • Note: Screens, functions and options shown in this guide are for reference only and may only be applicable to certain models of phone.