• 1. Swipe up from the bottom of the screen to access all apps.
  • 2. Touch Settings.
  • 3. Scroll to and touch General management.
  • 4. Scroll to and touch Reset.
  • 5. Scroll to and touch Factory data reset.
  • 6. Scroll to and touch Reset.
  • 7. Touch Delete all.
  • 8. Your Samsung phone will factory reset.
  • Note: Screens, functions and options shown in this guide are for reference only and may only be applicable to certain models of phone.