• 1. Ensure your iPhone is within range of the router.
  • 2. Ensure the router is not surrounded by large solid objects which can block the signal.
  • 3. Having a router in a different room could cause an intermittent signal.
  • 4. Installing a router near cordless phones or microwaves can interrupt the Wi-Fi signal.
  • 5. Touch Settings.
  • 6. Touch Wi-Fi.
  • 7. Touch the information icon.
  • 8. Touch Forget This Network.
  • 9. Touch Forget.
  • 10. To reconnect, touch the desired Wi-Fi name.
  • 11. Enter the network password, then touch the tick.
  • 12. You are now connected to the Wi-Fi network.
  • Note: Screens, functions and options shown in this guide are for reference only and may only be applicable to certain models of phone.