Digital user guides

Overheating warning

Issue:
The console is overheating. This problem is sometimes unresolvable, but ensure the steps below are followed:

1. Your PS5 will display a warning on the screen. Press the X button.

2.

Press the PS button.

3.

Scroll to Power and press the X button.

4.

Scroll to Turn off PS5 and press the X button.

5.

The console will shut down.

6. Unplug the console and leave for 30 — 60 minutes.

7.

Ensure the console is well ventilated. Place at least 100mm away from a wall surface, place on a carpet or rug or placed in a narrow space.

8.

Plug back in to the mains and press the Power button to restart the console.

9.

If the product is within warranty, contact your retailer. If the product is outside of the warranty period, either contact Argos technical support or a qualified repair service.