Wi-Fi connection poor or intermittent
1. Ensure your phone is within range of the router.
2. Ensure the router is not surrounded by large solid objects which can block the signal.
3. Having a router in a different room could cause an intermittent signal.
4. Installing a router near cordless phones or microwaves can interrupt the Wi-Fi signal.
5. Swipe up from the bottom of the screen to access all apps.
6. Touch Settings.
7. Touch Connections.
8. Touch Wi-Fi.
9. Touch the Settings icon.
10. Touch Forget.
11. To reconnect, touch the desired Wi-Fi name.
12. Enter the network password, then touch Connect.
13. You are now connected to the Wi-Fi network. Touch Home to return to the home screen.
Note: Screens, functions and options shown in this guide are for reference only and may only be applicable to certain models of phone.