• 1. Press Standby on the remote to turn your TV off.
  • 2. Unplug your TV and device from the mains power.
  • 3. Wait 1 minute, then plug the TV and device back into the mains power.
  • 4. Remove any USB devices.
  • 5. Check that the software on your TV is up to date.
    See your user manual for instructions for checking for software updates on your TV.
  • 6. Factory reset your TV. All channels and settings will be deleted.
    See your user manual for instructions for factory resetting your TV.