No suction or loss of suction
Always disconnect the cordless vacuum cleaner from the mains before carrying out any cleaning or maintenance.
To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned correctly.
- 1.
Check the cordless vacuum cleaner is on the correct power mode for the floor surface.
For more information, see the Power modes topic. - 2.
Check the battery status, charge the battery if the level is low.
For more information, see the Battery light indicators and Charging your cordless vacuum cleaner topics.
- 3.
Check that the dust container filter is not blocked or needs cleaning.
For more information, see the Clean the dust container filter topic.
- 4. Check that the dust container is closed properly.Ensure there is no debris around the dust container lid seal.
- 5.
Check that the HEPA filter is not blocked or needs cleaning.
For more information, see the Clean the HEPA filter topic.
- 6.
Check that the floor head brush roller is not blocked or needs cleaning.
For more information, see the Clean the floor head roller topic.
- 7.
Remove and check any attached accessories for blockages.