• 1. Swipe up from the bottom of the screen to access all apps.
  • 2. Touch Phone.
  • 3. Touch the Menu icon.
  • 4. Touch Settings.
  • 5. Scroll to and select Supplementary services.
  • 6. Touch Call forwarding.
  • 7. Touch the desired call forwarding option (E.g., Forward when busy).
  • 8. Enter the phone number, then touch Update.
  • 9. The Forwarding when busy option has been changed.
  • 10. To disable call forwarding, touch the desired call forwarding option (E.g., Forward when busy).
  • 11. Touch Disable.
  • 12. The selected Call forwarding option has been disabled. Touch Home to return to the home screen.
  • Note: Screens, functions and options shown in this guide are for reference only and may only be applicable to certain models of phone.