• 1. Check the network connection.
    For more information please see the Testing Network Connection topic.
  • 2. If the network connection is okay, press and hold the Power button on the console for 5 seconds to turn the console off.
  • 3. Unplug the power cord for 30 seconds. This will reset the console's cache.
  • 4. Press and hold the Power button to turn the Xbox on and select Start Update.