Next stepPrevious stepHolding Xbox Button Won't Turn Off ControllerLooks like you’ve got Javascript tuned off in your web browser. You’ll need to turn it on so you can see all the help illustrations.1. Press and hold the Power button on your console for about 5-8 seconds until the console shuts down.2. Press and hold the Power button to restart the console. This should resolve the issue.Previous topicAll topicsNext topicEmail thisPrint