1. Check that your router is working. Check the connection on other devices to determine if the issue is with your Google Nest Mini, or your network. Restart your router if other devices cannot connect.
2. Ensure your Google Nest Mini’s software is up to date.
For more information, see the How do I check the software version? topic.
3. Restart your Google Nest Mini.
For more information, see the How do I restart my Google Nest Mini? topic.
4. If the problem persists, reset your Google Nest Mini.
For more information, see the How do I factory reset my Google Nest Mini topic.
5. To rule out possible interference, temporarily turn off some other devices and check if this affects your Google Nest Mini ability to connect.
6. If your Wi-fi password has changed, you will need to factory reset your Google Nest Mini and set it up again.
For more information, see the How do I factory reset my Google Nest Mini topic.