• 1. Press and hold the power button for about 20 seconds.
  • 2.

    Your Amazon Fire Kids Tablet will shut off.

  • 3.

    Wait 30 seconds.

  • 4.

    Press and hold the power button until you hear a beep.

  • 5. The Amazon logo will appear.
  • 6.

    Your Amazon Fire Kids Tablet will now boot.

  • 7.

    If your Amazon Fire Kids Tablet keeps freezing there may be a fault with it.

    If the product is within warranty, please contact technical support using the number provided on the product support page. If the product is outside of the warranty period, either contact technical support or a qualified repair service.